Privacy Policy

AutoFilterHub respects your privacy. This policy explains what information we collect, how we use it, who we share it with, and the choices you have when you shop with us.

Information We Collect

• Contact details: name, email, phone, billing address, shipping address.
• Order details: parts purchased, vehicle and engine information you share for fitment verification (year, make, model, VIN, ESN, engine series).
• Payment information: handled by PCI-compliant payment processors. We do not store full card numbers on our servers.
• Account information: if you create an account, your password is stored as a one-way hash.
• Communications: emails, chat transcripts, and call notes from your interactions with our support team.
• Automatic data: IP address, device type, browser, pages visited, referring URL, and similar analytics data collected through cookies and tags.

How We Use Your Information

• Process and fulfill your orders.
• Verify part fitment when you provide a VIN or Engine Serial Number.
• Send transactional emails (order confirmation, shipping updates, returns).
• Respond to customer support inquiries.
• Detect, prevent, and address fraud or unauthorized activity.
• Improve our catalog, content, and store experience.
• Send marketing emails only if you opt in. You can unsubscribe at any time using the link in any email.

Cookies and Tracking

Our store uses cookies and similar technologies for cart functionality, session management, analytics, and ad measurement. You can disable non-essential cookies in your browser settings. Some site features may not work fully without them.

How We Share Your Information

We share personal data only with the service providers that help us run the store:

• Shopify (our e-commerce platform).
• Payment processors such as Shopify Payments, Stripe, and PayPal.
• Shipping carriers (UPS, FedEx, USPS) for delivery.
• Email and customer-support platforms we use to communicate with you.
• Analytics and advertising providers such as Google Analytics and Meta.
• Legal authorities, where disclosure is required by law or to protect our rights.

We do not sell your personal information.

Data Retention

We keep your personal data only as long as needed for the purposes above or as required by law (typically for tax, accounting, fraud-prevention, and warranty records).

Your Rights

Depending on where you live, you may have the right to:

• Access the personal data we hold about you.
• Request correction of inaccurate data.
• Request deletion of your data, subject to legal retention requirements.
• Opt out of marketing communications.
• Opt out of the sale or sharing of personal information (California residents, under CCPA).

To exercise any of these rights, email support@automotivestore.com. We aim to respond within 30 days.

Data Security

We use industry-standard encryption (SSL/TLS) for all data in transit. Our store is hosted on Shopify, which is PCI DSS Level 1 certified. No system is 100% secure, so please use a strong, unique password and never share your credentials.

Children’s Privacy

Our store is not directed to children under 13, and we do not knowingly collect personal information from anyone under that age. If you believe a child has provided us with personal data, contact us and we will delete it.

Third-Party Links

Our site may link to external websites (manufacturer pages, cross-reference databases, fitment tools). We are not responsible for the privacy practices of those sites and encourage you to read their policies.

Changes to This Policy

We may update this policy from time to time. The Last updated date at the bottom reflects the most recent version. Material changes will be announced on this page.

Last updated: June 2026